Local management needed in health care - CISSSO annual visit

  • strict warning: Non-static method view::load() should not be called statically in /home/content/29/3579629/html/bulletinaylmer/en/modules/views-6.x-3.0/views/views.module on line 1113.
  • strict warning: Declaration of views_handler_field::query() should be compatible with views_handler::query($group_by = false) in /home/content/29/3579629/html/bulletinaylmer/en/modules/views-6.x-3.0/views/handlers/views_handler_field.inc on line 1147.
  • strict warning: Declaration of views_handler_sort::options_validate() should be compatible with views_handler::options_validate($form, &$form_state) in /home/content/29/3579629/html/bulletinaylmer/en/modules/views-6.x-3.0/views/handlers/views_handler_sort.inc on line 165.
  • strict warning: Declaration of views_handler_sort::options_submit() should be compatible with views_handler::options_submit($form, &$form_state) in /home/content/29/3579629/html/bulletinaylmer/en/modules/views-6.x-3.0/views/handlers/views_handler_sort.inc on line 165.
  • strict warning: Declaration of views_handler_sort::query() should be compatible with views_handler::query($group_by = false) in /home/content/29/3579629/html/bulletinaylmer/en/modules/views-6.x-3.0/views/handlers/views_handler_sort.inc on line 165.
  • strict warning: Declaration of views_handler_filter::options_validate() should be compatible with views_handler::options_validate($form, &$form_state) in /home/content/29/3579629/html/bulletinaylmer/en/modules/views-6.x-3.0/views/handlers/views_handler_filter.inc on line 587.
  • strict warning: Declaration of views_handler_filter::query() should be compatible with views_handler::query($group_by = false) in /home/content/29/3579629/html/bulletinaylmer/en/modules/views-6.x-3.0/views/handlers/views_handler_filter.inc on line 587.
  • strict warning: Declaration of views_plugin_query::options_submit() should be compatible with views_plugin::options_submit($form, &$form_state) in /home/content/29/3579629/html/bulletinaylmer/en/modules/views-6.x-3.0/views/plugins/views_plugin_query.inc on line 169.
  • strict warning: Declaration of views_plugin_row::options_validate() should be compatible with views_plugin::options_validate(&$form, &$form_state) in /home/content/29/3579629/html/bulletinaylmer/en/modules/views-6.x-3.0/views/plugins/views_plugin_row.inc on line 136.
  • strict warning: Non-static method view::load() should not be called statically in /home/content/29/3579629/html/bulletinaylmer/en/modules/views-6.x-3.0/views/views.module on line 1113.
  • strict warning: Declaration of calendar_plugin_display_page::options() should be compatible with views_object::options() in /home/content/29/3579629/html/bulletinaylmer/en/modules/calendar-6.x-2.4/calendar/includes/calendar_plugin_display_page.inc on line 297.
  • strict warning: Declaration of calendar_plugin_display_block::options() should be compatible with views_object::options() in /home/content/29/3579629/html/bulletinaylmer/en/modules/calendar-6.x-2.4/calendar/includes/calendar_plugin_display_block.inc on line 78.
  • strict warning: Declaration of calendar_plugin_display_attachment::options() should be compatible with views_object::options() in /home/content/29/3579629/html/bulletinaylmer/en/modules/calendar-6.x-2.4/calendar/includes/calendar_plugin_display_attachment.inc on line 242.
  • strict warning: Declaration of content_handler_field::element_type() should be compatible with views_handler_field::element_type($none_supported = false, $default_empty = false, $inline = false) in /home/content/29/3579629/html/bulletinaylmer/en/modules/cck-6.x-2.9/cck/includes/views/handlers/content_handler_field.inc on line 229.
  • strict warning: Declaration of date_handler_field_multiple::pre_render() should be compatible with content_handler_field_multiple::pre_render($values) in /home/content/29/3579629/html/bulletinaylmer/en/modules/date-6.x-2.9/date/date/date_handler_field_multiple.inc on line 185.
  • strict warning: Declaration of views_plugin_pager_none::post_execute() should be compatible with views_plugin_pager::post_execute(&$result) in /home/content/29/3579629/html/bulletinaylmer/en/modules/views-6.x-3.0/views/plugins/views_plugin_pager_none.inc on line 69.
  • strict warning: Non-static method view::load() should not be called statically in /home/content/29/3579629/html/bulletinaylmer/en/modules/views-6.x-3.0/views/views.module on line 1113.
  • strict warning: Non-static method view::load() should not be called statically in /home/content/29/3579629/html/bulletinaylmer/en/modules/views-6.x-3.0/views/views.module on line 1113.
Added: Thu, 10/25/2018 - 11:25am
Printer-friendly version

Deborah Powell

SHAWVILLE – Jean Hébert, director of the Outaouais integrated health and social service center (CISSSO), accompanied by board members and upper management, held a meeting at the Centre d'accueil Pontiac, October 9, as part of a five-stop regional listening tour.
In his introduction, Hébert, highlighted local accomplishments like the Pontiac Dialysis Unit scheduled to open at the end of October, and the planned endoscopy unit. He underlined that the development of local governance to improve
services is a priority.
Question period focused largely on the issue of local governance. “We recognize that the lack of local management is a major problem,” said Hébert. “In 2015, we went from 75 managers to 37, the limit set by the province, and from 9 health organizations to one. We still need time to come up with solutions,” he added, mentioning that they are in the process of establishing a lead regional manager.
Recruitment is another big issue throughout the Outaouais. “We're going to the grassroots in our communities, starting with high school students, and working to build pride in our health care system,” explained Gail Ryan, CISSSO Director of Nursing.
Regarding making appointments within the health system, establishing a central appointment service has brought improvements, according to Hébert. However, long waiting lists and getting specialists out to the regions to improve accessibility are still problems. Psychiatric services will once again be available in Shawville and Maniwaki after an absence of over 18 months.
 Language issues were also raised, especially access to English information. Dr. Tom O'Neill suggested that something as simple as including 'Hi' in initial telephone greetings would help alleviate stress for Anglophone clients. The French language test for health care workers was also said to be too difficult, affecting recruitment and resulting in local workers seeking employment in Ontario.
Following the meeting, Josey Bouchard, spokesperson for Pontiac Voice, said she is disappointed that there is no Pontiac representative on the CISSSO board; Calumet Island resident Pierre Frechette made it clear in his introduction that he represents the entire Outaouais.
Throughout the meeting, it was emphasized that filing complaints when problems occur is essential to improvement. Complaints can be made to the Complaints and Service Quality Commissioner at 819-771-4179 or filed on the CISSSO website.