Pontiac’s three long-term care centres inspected

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By law, each long-term care centre is assessed by the Ministry of Health and Social Services every two years; the Long-Term Care Unit and the Pontiac Reception Centre were inspected in February, 2014, and the Manoir Sacré-Cœur in August, 2014.
The five themes assessed are:
(1) Organizational, administrative and
professional practices; (2) Arrival of a

By law, each long-term care centre is assessed by the Ministry of Health and Social Services every two years; the Long-Term Care Unit and the Pontiac Reception Centre were inspected in February, 2014, and the Manoir Sacré-Cœur in August, 2014.
The five themes assessed are:
(1) Organizational, administrative and
professional practices; (2) Arrival of a
resident; (3) Activities of daily living;
(4) Adapted spaces; (5) Accompaniment in
palliative care.
We Pontiac residents can be proud of our three CHSLDs for their services (on these grounds): They are consistent with Ministerial Guidelines and have an action plan for the constant improvement of their living environment, promoting residents’ rights, maintaining their autonomy, and respecting their dignity. The staff promotes alternative measures and only uses, in exceptional circumstances, physical restraints. Each establishment has a procedure to welcome a resident, facilitating their integration. Staff respect residents – they are courteous and thoughtful, and promote privacy and the confidentiality of personal information. All infection control rules are applied and enforced. Staff meet residents’ personal hygiene and clothing needs. Meals and snacks are planned and diversified, with alternative menus. Each resident’s pace
is respected. Volunteers are recruited. Recreation is accessible and tailored to the residents’ needs. Residents are encouraged to decorate their rooms, have quiet
common places and all areas are safe and clean. The support in palliative care is well structured and adapted. The Staff are
well equipped to provide these services.
Each establishment must ensure that improvements continue. The individualized intervention plan for each resident should be done 4-6 weeks after they arrive and reviewed annually or upon a change of
condition. The establishment must maintain or improve information exchange and allow residents to express their views and satisfaction. They must provide continuity and stability of care teams and ensure recreational activities extend over seven days. Products or materials that could compromise a
resident’s safety must be kept locked.
The CSSS du Pontiac now ensures the monitoring of these recommendations. This means that the staff can be proud of their work. These people are often forgotten through our large network, but they are of great importance; they are dedicated people who care for our loved ones, our parents, our pioneers, those through whom we all exist!
I congratulate them and thank them!
Ann Rondeau
Director of the Autonomy Support Program and CSSS du Pontiac’s
Quality Control
SHAWVILLE